Service Ops Specialist at Joymode (View all jobs)

Joymode Warehouse - Culver City, CA

About Joymode

Joymode is a subscription service that is challenging the idea of ownership by giving people access to all the products they need but don’t want to own for great experiences (tents for camping, oculus vr, a waffle press for brunch, etc.)  We are creating a world where what we do is defined by what we can imagine, not what we own.


The Role

We own the products people need to have amazing experiences so that they don’t have to. In turn we have a lot of different products in inventory. Over a thousand products get rented out each week (from popcorn machines to tents to giant jenga), and we’re looking for help maintaining those products, so we can provide our users with the hottest, newest and cleanest items around. The Warehouse Associate will report to a Team Leader and hold responsibilities specific to the different areas of the Warehouse. 


  • Clean, inspect, and restock products. That will include washing dishes, doing laundry, wiping things down, etc.
  • Clean and maintain the warehouse (sweep, mop, take out trash, dust, etc.)
  • Occasionally you'll help customers who are picking up or dropping off rentals.
  • Unbox and add newly arrived products into our inventory.
  • Always put the customer first.
  • Maintain a high standard of quality and attention to detail.
  • Work with speed while doing what you can to help your colleagues when they need it to get the job done.
  • Help where you see help needed and never say 'that's not my job.'
  • Other duties as needed.

The important details

  • Hourly Pay Rate: $14
  • This is a full-time position (30-40 hours / week) with benefits (health insurance, dental & vision, paid time off, commuter benefit)

Basic Qualifications 

  • You are 18 years or older, with a High School diploma or equivalent.
  • You are comfortable communicating directly with our customers both verbally and in writing.
  • You are able to lift up to 50 lbs and stand or walk for up to 6 hours with or without reasonable accommodation.
  • You can use a computer and smartphone to complete basic tasks (navigate a web page, etc.) and you are a quick learner.


Joymode is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation